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ICSE OPERA PMS Proficiency

350per person

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    The list above shows our next ICSE Hotel Reception Skills Program start dates. If your location is not listed please call the office, on the Phone:01 642 5922

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    Phone: 01 642 5922

    ICSE OPERA PMS Proficiency

    Already working in the Hotel Sector? Interested in becoming a member of the front office or reception team? ICSE OPERA PMS proficiency training program provides learners with the skill to effectively operate an OPERA PMS.

    OPERA PMS is the MICROS Property Management System (PMS) used by the leading large hotel chains in Ireland. OPERA is used by The Radisson Hotels and Resorts (subsidiary of Carlson Companies), the Inter Continental Hotels Group, Crown Resorts, Hyatt Hotels and Resorts, Marriott Hotels, Rydges Hotels and Travelodge Hotels. It is the successor to the popular Fidelio PMS.

    Designed to meet the varied requirements of any size hotel or hotel chain, OPERA PMS provides all the tools reception or front office staff need for carrying out their day-to-day duties. The system allows front office or reception staff to handle reservations, check guests in and out, assign rooms and managing room inventory. It provides reception or front office staff with the ability to instantly accommodate the needs of in-house guests, and handle accounting and billing. The property management software is configurable to each property’s specific requirements and this program provides our learners with the knowledge and skill to operate the OPERA PMS effectively.

    Front Office Training in Ireland

    Who is this Programme for?

    Candidates on this programme come from a wide range of backgrounds, however, this programme is particularly suited to;

    1. Applicants currently working in the hotel sector who wish to upskill and apply for reception roles within their organisation.
    2. Applicants who work in a hotel that recently adopted OPERA and wish to improve their knowledge and skills of the system.
    3. Hotel employees who a hotel requires up skilling in OPERA but they don’t have the time to provide training on site.
    ICSE Front office training

    Course Cost

    The total cost for this 3-day training programme is only 350 Euro. 

    Course Accreditation

    This course is accredited by ICSE and successful candidates attain a ICSE Certificate in OPERA PMS operations.

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